Frequently Asked Questions

When is the library open?

Sunday CLOSED
Monday - Thursday 10AM - 6PM
Friday 10AM - 4PM
Saturday 10AM - 2PM

WE ARE CLOSED ON ALL NATIONAL HOLIDAYS

Our red drop box is available 24/7 located behind the building on West Garden street

How can we contact you?

Phone: 830-278-2017

Fax: 830-278-4940

Email: [email protected]

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How do I get a library card?

* All new patrons must fill out and sign a application

* Proof of residency such as a valid Texas Drivers License is required

* The new patron must be at least 6 years of age

* Patrons under 18 need a parents signature when filling out a application

The first library card is free!

All replacements are $2.00 each

Key chain cards are $3.00 each

What do I need to use a computer?

For adults a library card or a valid ID will work
Children under the age of 18 are required to have their own library card with permission to use the Internet

Do you have a catalog system for your books? CHANGE

Yes, and it can be access from any computer! Just go to elprogreso.org (<--you are here) and hover over "about" at the top of the page, then select "catalog"

How much can I check out and for how long?

All patrons can check out 10 books and 4 DVD

*All books (including audio books) can be checked out for 3 weeks

*All DVD can be checked for 3 days

How can I renew my books?

You can renew your books in-person or over the phone at 830-278-2017 and they will be renewed for 3 weeks

Will my library card expired?

Library cards expire once a year and must be updated in order to check out books

Updating expired cards are free and takes only a few seconds to complete.

Whats a pin number?

Our online ebooks service may ask for a pin number. Your pin number will be the last four numbers of your library card, located on the bar code (your library card must be up to date in order to use ebooks)

How much will I be charged for late fees?

Each overdue book will be charged $0.20 per day Each DVD and audio book will be charged $1.00 per day Each item has a maxim fine of $3.00 until renewed or checked in

How much are your services?

8" x 11" Prints and Copies (per page): $0.25 for black & white, $0.50 for color

24" x 36" Poster size prints: $3.00 for black & white, $4.50 for color

Faxes (per fax number): $3.50 for the first page + $1.50 for every additional page (a cover page can be provided by the library for $1.50)
Scanning to email: no charges for scanning but a donation of any amount is appreciated

Inner Library Loans(ILL): If we don't have a book you're looking an Inner Library Loan will allow library's across the Uvalde County area to search for the book for $4.00 or less (for postage) (you are require to have a library card, and to fill out and sign a ILL form) (we are not affiliated with the National Library Loan(NLL) program and will only send and receive books within the Uvalde County area)

Memorials: a plaque will be place in books for donations of $35.00 or more for "in honor of", "in memory of", or for any reason (donations are tax deductible!)

3D printer: the 3D printer is available for pubic use and cost $0.10 per gram (very cheep) of marital used

Meeting Room Rental: $50.00 per hour during library hours, $65.00 per hour after library hours: a 50% down payment must be made on the day the contract is signed and must fully pay the remainder within a week of the scheduled date